Official documents

Privacy Policy — Bonus Game

Your personal information matters deeply to us. Learn in detail how Bonus Game collects, uses, and safeguards your data.

Last Updated: January 2026

1 Introduction

Welcome to Bonus Game. We understand that many people have concerns about the security of their personal information online. That's why we want to be completely transparent — about what Bonus Game's privacy policy covers, why it matters to you, and how well your data is protected.

This privacy policy applies to all Bonus Game platform services — including the website, mobile app, and customer support channels. By creating a Bonus Game account, you are considered to have accepted the terms of this policy. Please read it carefully before registering.

This policy has been developed in compliance with the Bangladesh Digital Security Act and applicable international data protection regulations. The goal of Bonus Game's privacy policy is simple — play with peace of mind, knowing your data is completely safe with us.

Summary

Bonus Game never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.

2 What types of data we collect

Bonus Game collects user information in several ways. Below is a detailed breakdown of what data is collected, when, and why.

Type of Information Example Collection Time
Identity Information Name, date of birth, national ID During Registration & KYC Verification
Contact Information Mobile number, email address At account registration
Financial information BKash/Nagad number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically at Each Session
Gaming data Betting history, win/loss records During Platform Use

We collect only the information genuinely necessary to provide our services. Collecting unnecessary or excessive personal data goes against our policy.

3 How Collected Information Is Used

Bonus Game uses your information only for its stated purpose. No data is ever used beyond its original intent.

  • To create and manage your account and complete identity verification (KYC).
  • To process deposits, withdrawals, and other financial transactions.
  • To send bonuses, promotions, and personalized offers (with your consent only).
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer service and technical support.
  • To improve overall platform quality and user experience.
  • To comply with legal and regulatory obligations.
What we never do

Selling your data to advertising networks, using it for third-party marketing, or sharing it without your consent are practices that go entirely against Bonus Game's privacy policy.

4 Sharing Information with Third Parties

Bonus Game strictly adheres to its privacy policy. Your information is not shared with any third party except in the limited circumstances outlined below.

  • Payment Processors: Minimal information is shared to process transactions with mobile banking services such as bKash, Nagad, and Rocket.
  • Game software providers: Certain session information may be shared for the operation of licensed games.
  • Law enforcement agencies: Providing data under a court order or government directive is a legal obligation.
  • Audit & regulatory authorities: Data may be shared with regulatory authorities to comply with gaming license requirements.

All third parties that Bonus Game works with are bound by the same privacy and security standards. They have no right to use your information beyond what is permitted under Bonus Game's privacy policy.

5 Cookies & tracking technologies

Bonus Game uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: Anonymous data is collected to understand which parts of the site get the most traffic.
  • Functionality Cookies: To remember your language, theme, and preferences.
  • Analytics cookies: To analyze overall platform usage statistics.

You can disable non-essential cookies through your browser settings at any time. However, doing so may limit some platform functionality.

6 Data Retention Period

Bonus Game does not retain your information indefinitely. A defined retention period is set for each type of data.

  • Identity and contact information is retained for as long as your account remains active.
  • Even after account closure, financial transaction records are retained for a minimum of 5 years to meet legal obligations.
  • Gaming session data is generally retained for up to 2 years.
  • KYC documents may be retained for up to 7 years after account closure.
Data Deletion Request

To request deletion of data that falls outside legal retention requirements, please contact our support team.

7 Technical Measures for Data Protection

Bonus Game employs industry-leading technology to protect your data. Rather than relying on a single layer of security, we maintain multiple layers of protection.

  • 256-bit SSL/TLS encryption — all data transfers are fully encrypted.
  • Sensitive data stored in our database is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA) is supported.
  • Regular security audits and penetration testing are conducted.
  • Suspicious logins and unusual activity are automatically detected and blocked.
  • Server data is stored in geographically isolated, secure data centers.

Please note that no one can guarantee 100% security on the internet. Keep your password strong and never share your account login details with anyone.

8 Your data rights

Every Bonus Game user has specific rights over their personal data. It's important that you know what those rights are.

  • Right to Know: You have the right to know what personal information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request data deletion, subject to certain conditions being met.
  • Right to Restrict Processing: You can request that we stop using your information for specific purposes.
  • Right to Portability: You can request a copy of your data in a readable format.
  • Right to object: You have the right to object to your information being used for marketing purposes.
9 Children's Privacy

Bonus Game is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor registers on Bonus Game, the account will be closed immediately and all collected data will be deleted, except where retention is required by law.

A note for parents

If your child has accidentally registered on Bonus Game, please contact our support team immediately. We will act promptly.

10 Changes to the Privacy Policy

Bonus Game may update this privacy policy from time to time. For any significant changes, we will notify you by email or via an in-platform notification.

  • The date of each update will be shown at the top of the page as "Last Updated".
  • For major changes, a minimum of 30 days' notice will be given before they take effect.
  • Continued use of the platform after any policy change will be considered acceptance of the updated policy.
11 Get in Touch

For any questions, requests, or concerns regarding our privacy policy, our support team is always here for you. We aim to respond within 48 hours.

Privacy Contact

Email: [email protected]
Support: 24/7 live chat available


Our security measures
How safe is your data at Bonus Game?

We are committed to protecting your privacy — not just in words, but in practice.

SSL encryption

Every data transfer is fully encrypted with 256-bit SSL/TLS technology, making it virtually impossible for hackers to read your information.

KYC verification system

Only real individuals may open an account on Bonus Game. Our strict KYC process prevents fake accounts and fraud.

Two-Factor Authentication

Mobile OTP verification alongside your password — no one can access your account without passing both layers.

No Sale of Data

Bonus Game does not sell your information to any advertiser or third party — this is a non-negotiable principle we stand by.

Secure Data Centers

Your data is stored in geographically isolated, high-security data centers. Regular backups are performed.

Regular Security Audits

Independent security experts regularly audit the bonus game system. Any vulnerabilities found are patched immediately.


Your rights
How to Exercise Your Data Rights

Submit any data-related request in just a few simple steps.

1
Log in to your account

Log in to your Bonus Game account and go to "Account Settings".

2
Find a Privacy Section

You can view and manage your information under the "Privacy & Data" section in Settings.

3
Submit request

To view, correct, or delete your information, submit a request directly via support chat or email.

4
Get a response within 48 hours

Our privacy team will respond to your request within a maximum of 48 business hours.


Frequently Asked Questions
Have questions about our privacy policy?

Never. Bonus Game does not sell your personal information to advertisers, marketing companies, or any third party. This is a core principle of our privacy policy.

Most data is deleted upon account closure; however, financial transaction records and KYC documents are retained for a specific period due to legal obligations. Contact our support team for details on these retention periods.

Absolutely. You can request a copy of your stored data at any time. Just reach out via support chat or email and we'll send it to you in a readable format within 48 hours.

Disabling essential cookies will prevent login sessions and security features from functioning, making the site unusable. However, you can still access the site in a limited capacity with optional cookies (analytics, performance) turned off.

For significant changes, we will notify you via your registered email and with a login notification on the platform. For minor changes, only the "Last Updated" date on the page will be revised.

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Join Bonus Game with your data fully protected. Welcome to the platform trusted by millions of players across Bangladesh.

SSL secured Encrypted data No Sale of Data 24/7 Support

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