Play with joy, stay within your limits. Bonus Game believes the best gaming experience isn't just about winning — it's about playing responsibly.
Gaming is for enjoyment, not a source of income. If you feel you're losing control — seek help now.
Responsible gaming means using online gaming as a healthy form of entertainment — playing with a clear awareness of your time and spending limits. Bonus Game believes gaming should be a positive experience in every player's life, never a source of stress or anxiety.
Online gaming is growing rapidly in Bangladesh. Many people enjoy Sports Betting, casino games, or slots in their spare time. To keep that enjoyment sustainable, responsible gaming practices are essential. At Bonus Game, responsible gaming means knowing your budget, respecting time limits, and keeping the game free from emotional decisions.
Responsible gaming is a habit, a mindset — not just a list of rules. A player who knows when to stop, how much they can afford to spend, and can move forward without despair after a loss is a truly responsible player.
Responsible gaming doesn't mean quitting. It means keeping gaming in its proper place in your life — so gaming doesn't end up controlling you.
Bonus Game is more than a gaming platform — we genuinely care about the wellbeing and safety of every user. Our commitment to responsible gaming is at the heart of everything we do.
Bonus Game's responsible gaming policy is built in line with international gaming standards. We want every player to enjoy themselves and leave with a smile.
Gaming addiction doesn't happen overnight — it builds gradually. Many people don't realise when recreational play has turned into dependency. That's why staying aware of your own behaviour is so important.
The following signs are a cause for concern:
If you recognise two or more of the above signs in yourself, please contact Bonus Game Support right away or seek professional help from the resources listed below.
Ask yourself the questions below — and answer them honestly. They are designed to help you understand where your gaming habits currently stand.
If three or more answers are "Yes", it is time to use the responsible gaming tools and seek support if needed.
The most effective way to game responsibly on Bonus Game is to set personal limits before you start playing. The platform offers multiple limit types to help you stay in control.
Limits take effect immediately once set. Increasing a limit requires a 24–48 hour waiting period — this is intentional, to prevent impulsive changes in the heat of the moment.
It is advisable to spend no more than 2% of your monthly income on gaming. Treat gaming as an entertainment expense, not an investment.
Sometimes the best decision is simply to take a break. Bonus Game gives you full control to pause or close your account for a short period or long term.
No promotional emails or notifications will be sent during your self-exclusion period. Any request to reopen your account before the set period has ended will not be accepted.
Contact our support team via live chat or email. We will activate your account break promptly, no questions asked.
Bonus Game is exclusively for adults aged 18 and over. Parents and guardians play a critical role in ensuring minors cannot access this platform.
As a parent or guardian, your awareness is the strongest safeguard. Bonus Game treats any report related to the protection of minors as the highest priority.
You don't have to face gaming addiction alone. Beyond the Bonus Game Support team, professional help is also available.
Email: [email protected]
Live Chat: Available on the platform 24/7
We've built multiple tools and features to help keep you safe.
Set your own maximum deposit limit — daily, weekly, or monthly. Limits take effect immediately once set; increasing them requires a 24-hour waiting period.
The platform will automatically notify you of how long you've been playing. After a set period, a reality check pop-up will appear to keep you aware.
You can close your account yourself for anywhere between 3 months and 5 years. No marketing messages will be sent during the break period.
Your full gaming history, total spend, and win/loss record are available to view at any time. Transparency is one of our core principles.
Age is verified through a strict KYC process at registration. Anyone under 18 is not permitted to open an account.
Our support team is always here for any responsible gaming questions or concerns — reach us via live chat or email.
Set your gaming limits in just a few steps and play with peace of mind.
Log in to your Bonus Game account and click the profile icon in the top right corner.
Go to "Account Settings" and look for the "Responsible Gaming" section.
Choose whichever you need — a deposit limit, loss limit, or session timer — and enter the amount.
Save — your limit will take effect immediately. Any changes will require a 24–48 hour waiting period.